jsnaragon wrote:I'm having trouble with Frostwire. I use the program all the time for various things, but for some reason it got stuck on a download. The download is stopped at 8% and for some reason I can't cancel the download. Now when I open Frostwire, the program locks up my computer to the point that I can't even shut it down with control, alt delete. I have to restart my computer every time I pull up frostwire now with the power button because it is causing my computer to freeze. I have made no changes to my computer. Does anyone have an idea on how to fix this? I have already tried uninstalling frostwire and then reinstalling it, but when I do the same frozen downlolad shows up on the screen and my computer locks up all over again. As long as I don't open frostwire, I have no problem with any other computer operation such as internet. Any tips on how to fix this would be greatly appreciated. I am a huge fan of torrents and frostwire is the most user friendly site I have found. Please help!!!!
Some critical file in the .frostwire folder may have gotten corrupted. That can cause such problems.
To address this, we need to give you a completely fresh start.
Make sure FrostWire is completely terminated
First, uninstall FrostWire. Use revo, a free unintaller and go above the standard uninstall.http://portableapps.com/apps/utilities/ ... r_portable
NOW: (for Win7. Other systems will have similar files)
From file explorer, navigate to your c:\users\YourAccount
(assuming your system drive is c:\") and delete the folder: .frostwire5
This forces a reinitialization of FrostWire, so you will have to answer the setup questions.
Download a fresh copy of FrostWire from http://www.frostwire.com/
Restart FrostWire and be alert for any error indications.
If it happens again, post back and we'll try to deal with it.