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ERROR CANT SAVE

Hello,

Whenever i try and download a song from youtube source it always gives me the error message: error cant save and its not because the file is too long because i tried clicking shorter ones and i am using the recommend setting for BITTorrents. This is a new development it hasnt always been like this thank you

Comments

  • clthom4 wrote:
    Hello,

    Whenever i try and download a song from youtube source it always gives me the error message: error cant save and its not because the file is too long because i tried clicking shorter ones and i am using the recommend setting for BITTorrents. This is a new development it hasnt always been like this thank you
    To offer you assistance, we need more information.
    To submit an error report:
    Please indicate your -
      Operating system:
      FrostWire Level Number:
      If this is an upgrade, from what level:
      Virus Checker:
      Fire Wall:
      Are you behind a router:
      Using a proxy or VPN:
      Type of internet connection:
      Problem Description:
    Are you having any problems with any other download site or is youtube the only one?
  • Operating System: windows 7
    FrostWire Level Number: 5.7.4
    If this is an upgrade, from what level: not an upgrade was doing this with 5.7.2
    Virus Checker: e set smart security
    Fire Wall: e set smart security
    Are you behind a router: yes
    Using a proxy or VPN: proxy or vpn?
    Type of internet connection: wireless
    Problem Description: when ever i try and download something from the youtube source the download never finishes always gives me the error cant save status only with youtube
  • clthom4 wrote:
    Operating System: windows 7
    FrostWire Level Number: 5.7.4
    If this is an upgrade, from what level: not an upgrade was doing this with 5.7.2
    Virus Checker: e set smart security
    Fire Wall: e set smart security
    Are you behind a router: yes
    Using a proxy or VPN: proxy or vpn?
    Type of internet connection: wireless
    Problem Description: when ever i try and download something from the youtube source the download never finishes always gives me the error cant save status only with youtube
    Does this error occur almost instantly or does it download until it is almost done and then give the error.

    It almost sounds as if you are trying to write into a protect area of your system.
    Go to tools>options select bittorent and check the default save folder.
    I normally make a special folder for this and point FrostWire to it.
    If you have multiple drives, I'd recommend placing it on a non-system drive.

    Try doing that, and see if it helps. If not post back.
  • Hello

    yes it goes to like 95-97% and then stops. I have already gone to tools-bittorrent- and hit default save folder which doesnt seem to do anything either
  • clthom4 wrote:
    Hello

    yes it goes to like 95-97% and then stops. I have already gone to tools-bittorrent- and hit default save folder which doesnt seem to do anything either
    That is strange. I'd suggest that you make a folder and assign it to the default save folder and see if that helps.

    Frankly, I don't think it will. I suspect this is a problem with the youtube interface, but it's worth a try.

    Let me know.
  • clthom4 wrote:
    Hello

    yes it goes to like 95-97% and then stops. I have already gone to tools-bittorrent- and hit default save folder which doesnt seem to do anything either
    I just downloaded the latest FW and was able to download from youtube.
    There is another thing we can try. This will reinitialize your frostwire to virgin status, so any in progress seeds or downloads will be reset.
    Close frostwire and make sure it is completely terminated.

    NOW: (for Win7. Other systems will have similar files)
      From file explorer, navigate to use c:\users\YourAccount
      (assuming your system drive is c:\) and delete the folder: .frostwire5
      This forces a reinitialization of FrostWire, so you will have to answer the setup questions.
    Restart FrostWire and be alert for any error indications.
  • Scott1x wrote:
    and delete the folder: .frostwire5

    GASP!!!!!!!!!

    :roll:
  • Zooky wrote:
    Scott1x wrote:
    and delete the folder: .frostwire5

    GASP!!!!!!!!!

    :roll:
    If ya gotta, ya gotta.
  • if you still keep getting this error, maybe you can run frostwire from the command line, (cmd.exe) using the frostwire.bat script inside the frostwire installation folder.

    after it's running and you see text output on your cmd.exe window, start a single youtube download and when it fails, please copy and paste the output of your cmd.exe window here so we can take a look what's causing it to fail towards the end.

    I just tested on windows 8, with frostwire 5.7.4 and youtube downloads are working fine for me.

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