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Welcome everybody to the new FrostWire forums.

Expect a bit of breakage the following days as we adjust to this new platform.

We thank you for your patience.
-FrostWire Team

STICKY: Read this if you have been kicked/banned.

edited March 2013 in Chat Room Help
When you are chatting on any channel, the operators (ops, with an @ in front of the nick) are in complete control of that channel. What they say goes as far as rules are concerned and they can remove anyone from the channel for any reason. The easiest way to avoid getting kicked is to follow the channel rules and listen to warnings from the ops. All channels have their own specific rules, but here are a few general pointers.

You may have been kicked due to one of the following rules were broken

* Do not advertise or invite for other channels or web sites, especially those of a sexual or pornographic nature. Many users find this type of material offensive and ops will often kick and ban those who advertise on a channel. Also Mass-Advertising, however you do it, is BANNED on PeerCommons and will get you banned from the network completely.
* Do not flood the channel with large popups (text pictures) or by repeating over and over again. Generally, more than 5 lines in 5 seconds is considered flooding. (will end in a Ban set by the channel Bot)
* Do not harass other users or argue with channel operators.
* Do not message or DCC people without asking them on channel first. It's rude. (DCC is disabled on PeerCommons)
* Do not use ALL CAPITAL LETTERS. It is hard to read and considered to be shouting.
* Please respect the language of a channel. Many channels allow a mixture of languages, equally many do not.
* Don't use offensive or abusive language either on channel or in private.
* Never, ever use any kind of script to flood, nuke, harass or annoy others. Nuking is actually ILLEGAL and flooding can get you banned from the network

In general, behave in a polite and respectful manner toward others and you are unlikely to have a problem.

IF BANNED...

DON'T PANIC. Getting banned is a fact of life on IRC - it happens to everyone. What you can do about it depends on why you are banned. If you get kicked from a channel & then find you are banned, you have probably broken a channel rule. What you should do is look at the kick message and note the nickname of the operator who kicked you. You can then use this command to politely ask for the ban to be removed:
/msg opsnick your apology (for example, /msg Casper` sorry - I made a mistake. )

NOTE: Channel operators are NOT obliged to lift any ban. If they won't there is NOTHING you can do, except go and find another channel.

If on the other hand you try to join a channel you have not visited before and find you are banned, it's probably not your fault. In some cases it is necessary to ban a complete ISP from a channel or even from a network. In this case there is probably nothing you can do, as this kind of ban is usually placed by a Super OP (sop) and is enforced by ChanServ. Only a sop or the channel founder can lift this kind of ban. These bans are really not that common.

On some channels, individual ops maintain a list of offensive people who they will kick and ban automatically if they join the channel. If this happens to you, you have almost certainly deserved it and the chances of it being lifted are very slim. Once again, /msg the op concerned and politely apologize.
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Comments

  • I understand these perfectly and clearly. What I DON'T understand is why I'm banned every time I connect to FrostWire Community Chat. I was on yesterday, and was able to speak and everything, because two days ago, I had been blacklisted. I know I do absolutely do nothing wrong, I follow the rules. I logged out quietly without a word, and connected today to find out again that I had been restricted from connecting. I want to know what's going on. It doesn't give me a message with a name:
    ***You are currently banned by a host in this chat room due to violations of the Code of Conduct. You may be able to rejoin at a later time.
    If I'm going to be banned every other day for not even SPEAKING on FrostWire, I don't want to even be a part of it. I have considered the possibility of my ten year old sister logging on and screwing up my identity, but that's impossible. I'm very frustrated with FrostWire, and the last time I logged on, no mods gave me information on the ban even though I asked. I've been a very good rule follower, only got kicked around 5 times, once for being excited, once for saying 'capacha', twice-three times for demonstrating restricted words. And they were Automatic kicks. Again, I want to be told WHY I'm all of a sudden banned and blacklisted OFFLINE. Thanks.
  • You have not said if you were using the nick Demi, or whether you have registered/protected the nick, nor have you provided any logs or screenshots to illustrate what you say. If you can give us some confirmation that you used this nickname and/or possible others and of the times you have been online and your timezone we can try to take a look into it ... also please check that no one else with access to your computer might have possibly logged in using your nick .... this has been known to happen on several occasions, yes even with 10 year old sisters ....
  • 2vam7th.png
    I have school so I'm online around 6PM-9PM in general.
    That would be Central Time. =/ I use the nicknames Demi and Classical. They're both registered to me.
    The reason I said it was impossible for my sister to use it, is because she wouldn't recognize the symbol in the system tray. Nor would she find the "Community Chat" tab. Much less be able to click 'Connect' and enter my password.
  • Unfortunately we have had to ban a range of ip addresses in your locality due to serious abuse by some users. I regret that you have been affected by this which will prevent you entering Support, Lobby and a few other rooms, but if you type /list or click on room list there are many other rooms. Again my apologies, but in this case the ban (not on you but on your IP address) is very necessary, and we are sorry it has affected you.
  • So...what do you do when you are banned to the point that you get kicked off as soon as you click connect with a whisper to follow and you have broken no rules?
  • Can someone tell me why i have been permanently banned from the server?? wtf??
  • Did the first post, the one you read before posting, not answer your questions? really.gif
  • No, actually. My ban whisper read "(bye pedo)", which I am assuming means "pedophile". I am a 20-year-old female, and have been accused of being a perverted old man.
  • @CaliforniaRaisins we are looking into this. I may need to wait for the Operator concerned ... but it does appear we may have banned some fellow members of a banned members IP .. We need to do this sometimes for perpetual offenders. Please bear with me until I have some more information.

    @MsEllanious You have not said what exactly the whispered kick message was or exactly when it occurred .. also please tell us what nick you have in Tools Options Community Chat >
  • Demi wrote:
    I understand these perfectly and clearly. What I DON'T understand is why I'm banned every time I connect to FrostWire Community Chat. I was on yesterday, and was able to speak and everything, because two days ago, I had been blacklisted. I know I do absolutely do nothing wrong, I follow the rules. I logged out quietly without a word, and connected today to find out again that I had been restricted from connecting. I want to know what's going on. It doesn't give me a message with a name:
    ***You are currently banned by a host in this chat room due to violations of the Code of Conduct. You may be able to rejoin at a later time.
    If I'm going to be banned every other day for not even SPEAKING on FrostWire, I don't want to even be a part of it. I have considered the possibility of my ten year old sister logging on and screwing up my identity, but that's impossible. I'm very frustrated with FrostWire, and the last time I logged on, no mods gave me information on the ban even though I asked. I've been a very good rule follower, only got kicked around 5 times, once for being excited, once for saying 'capacha', twice-three times for demonstrating restricted words. And they were Automatic kicks. Again, I want to be told WHY I'm all of a sudden banned and blacklisted OFFLINE. Thanks.

    " ***You are currently banned by a host in this chat room due to violations of the Code of Conduct. You may be able to rejoin at a later time. "

    Being banned from one channel is nothing to fret over.. we have over 200 channels + if you bothered to try asking in #support or #appeals then you'd probably get a little farther, we cant help you if we don't have any of your information for comparison, could be that a ban was placed that matches part of your address, we have many miscreants that misbehave and get banned and do things to change their address to return, therefore a more stringent ban is needed, if it affects you then sorry, nothing we can do until that ban expires.
    No, actually. My ban whisper read "(bye pedo)", which I am assuming means "pedophile". I am a 20-year-old female, and have been accused of being a perverted old man.

    Pedophiles are not welcome on our network, they are removed as soon as found without discretion, no questions, no second thought. Due to the insecure dynamic nature of the offender in question's isp, drastic measures were needed, i cannot faithfully remove the ban and allow the offender to return to our network, the only thing i can suggest is to change your service provider, i'm not going to knowingly open the gate for any pedophile to return.. I do apologize for any inconvenience this may have caused you, but you should be able to determine that the course is whats best for our young (13 and up) user base.
  • Sorry about that. I have used this nick a couple times but mainly I use MistressOfMayhem. It is very strange: i was able to log in this morning and around noon, but I tried to log in at five and the message popped up again! Idk if its time related or what, but anyways.... here's what it says...

    ***whisper from chat.frostwire.com*** you have been banned from PeerCommons (Your host is listed in a Proxy Monitor Blacklist).. and then it gives me a url to visit, which gets me nowhere and an email to the frost support people, who i have emailed and recieved nothing back from. I have never been given this, i've never spammed, and like most frost users only occasional kicks from Main. I am not a rule breaker, I have no clue why this is or how this happened...
  • @MsEllanious. It is evident you have a dynamic IP (ie one that changes probably each time you log in to the internet) since the IP address for both your posts is slightly different. I presume that one of the IPs or more that you have used is caught up in the filter we use to block proxies ... it is not infallible. I am unsure of how the URL you visited works ... it has only recently been introduced afaik. If you entered anything there it may take a while to be acted upon.

    Re-setting your modem should hopefully cure the problem. It would be useful if you could let me or THX1138 know by PM not here in the open forum the IPs that do or don't work. At any time you can visit http://www.whatismyip.com and it will tell you your current IP address.
  • @THX1138 er Demi's post was from 18 months ago lol ... I think we cured her problem ... and btw if shes reading ..hope to see you again soon Demi :)

    MsEllanious was the other problem I was hoping we could look at. I'm guessing her Dynamic IP sometimes clashes the last segment of her IP has changed in the second Forum post.
  • edited September 2010
    According to the blacklist that you are on;

    Your.Hidden.Address was found in the database with a create date of Monday 13th of September 2010 07:49:17 PM
    This host was added as a virus/trojan infected host for the following reason:
    drone R57: nick njkHmsVc; hostmask ~njkHmsVc@Your.Hidden.Address; gecos "njkHmsVc "; extra "removed.server.spam bla" [removed.server.spam]
    For further information, please contact a site administrator.
    Please perform a full virus scan before requesting removal.

    Appears to be a viri irc bot/drone infection.

    Would suggest a full virus scan, you can also try this software ( the free edition ) it is very effective and i use it to fix other peoples machines all the time.

    After a full virus scan you can request removal through here.

    Even if we remove the local ban on our server, the blacklist entry will reset it immediately after you join until you have yourself removed from the blacklist.
  • Could viruses on my computer contribute to my ban??? I'm just totally confused. I used to go to that chat room all the time a couple of years ago and had only recently came back on?? I only used it like 4 times in the last month, and god knows the last time i used it before that. And i always followed the rules of the chat room. except for the occasional caps lock. So is this just a lost cause or will i ever be allowed back?
  • edited September 2010
    Could viruses on my computer contribute to my ban??? I'm just totally confused. I used to go to that chat room all the time a couple of years ago and had only recently came back on?? I only used it like 4 times in the last month, and god knows the last time i used it before that. And i always followed the rules of the chat room. except for the occasional caps lock. So is this just a lost cause or will i ever be allowed back?

    Please reread the second part of this post.

    Again, i apologize for the inconvenience, but i cannot allow the intended offender to return to the network..
  • Okay, it strangely seems to be working better since i said something on this board. :D I did the scan, found a bunch of cookies and one mild spyware app, all of which i have deleted. I am requesting removal from the ban, and I would (since I like feeling special knowing that i have a "dynamic ip adress" lol) do the ip scan thing, but i know i would be at that all night. I will, however, try that later on and PM u guys on that just in case it becomes an issue later on. I really appreciate all of your help!
  • I apologize for seeming so impatient. Thank you for looking into it!
  • I am thinking that somehow i was banned from the server i just cant figure out why. The message i am getting when i try and connect is Connecting to chat.frostwire.com (6667)
    ————————————————————
    Closing Link: [myipaddress] Z:Lined (Botnet)

    I took out my ip address of coarse but if needed i can send it in a Private message. The nick i was using at the time when i was suddenly disconnected is Lostinthought. I Have logs of all the rooms that i had open and i had not even said much when i got kicked.
  • The ban has been removed and you should be ok to reconnect, chock it up to bad timing.
  • The ban was lifted once I tried it out again a few weeks ago.

    I just now tried going back on to see if anyone could help me figure out whats wrong with my cell phone but I have been banned again! lol what's going on? My nick is PretentiousFemale but I am not registered. Can you give me information on how to do that once the ban is lifted? Maybe that will help prevent this from happening again
  • @CaliforniaRaisins

    Hi, Sorry for the lack of response. The ban lift mentioned applied in fact, I think, to FakeName. It is possible the IP you posted from in your first four messages was un-banned, but your latest post came from a different IP address (close but not the same).

    I would ask you to check with your ISP whether you can have a permanent IP address, or what their policy for changing IP addresses is. I think some charge extra for this. As already explained, we are anxious to keep a particularly undesirable chatter off the network, and sadly this is affecting you. So please have a word with your ISP and ...whilst I make no promises, we will see what we can sort out when we know a little more.
  • I was banned like FakeName was...

    [10:59pm] Closing Link: Element[*******] (User has been permanently banned from PeerCommons (Botnet IP address.))

    ^? I had just moved so the IP is like.. brand new..
  • According to my records, the ban was removed six minutes before you posted. ;)
  • edited December 2010
    I got banned? I registered my name as Trinity, when I saw frostwire had a chat room I found my name had changed to trinity t336. I went to change it in tools, to trinity star, found that I couldnt, so I changed it to trinity_mirage_star, didn't like the name, to long, so I changed it to a shorter version Trinity_Blaise or star, I forgot, lol. Next thing I know, Im banned from all chat rooms. :lol:

    The message could not be sent. The message was either blocked or you may not be allowed to communicate in this room :cry:

    Can someone let me know why? I can't communicate in any room. I only just joined too, lol.
    triniti-1.png
  • I would suggest you use a nick other than and not including Trinity which is a reserved nick which you may not use as it is registered.
  • Thanks, got it sorted, thanks ...

    triniti-1.png
  • Awww cela est injuste, got a ban again. Spelling error.
    English is my third language, Io parlo francese e italiano. Non è giusto a coloro hanno l'inglese come seconda o terza lanuage

    http://i1093.photobucket.com/albums/i423/HarlequinStargem/spellingerror.png

    word was suppose to read countries, but I forgot the "o".
    I change my name, get a ban, I misspell and get a ban ... sigh.
  • LOL you were victim of the Scunthorpe affect ... (a town in England which is banned from so many searches). You were only kicked ... and you can rejoin just by typing /join #main ... if you are kicked three times then you are banned for 12 hours , but I'm afraid the bot is impersonal in his actions.
  • LOL you were victim of the Scunthorpe affect ... (a town in England which is banned from so many searches). You were only kicked ... and you can rejoin just by typing /join #main ... if you are kicked three times then you are banned for 12 hours , but I'm afraid the bot is impersonal in his actions.

    Sounds like a job for Optimus Prime ... :P :lol:

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